Effective Date: May 24, 2024
At Az Softwarehouse, we strive to ensure your complete satisfaction with our services. If you are not entirely satisfied with your purchase, we are here to help. This Return Policy outlines the terms and conditions under which we accept returns, provide refunds, and address related issues.
Services Covered
Our return policy covers the following services:
- Web Development
- Graphic Designing
- SEO
- Digital Marketing
- Web Hosting
- Domain Services
General Return Policy
Web Development, Graphic Designing, SEO, and Digital Marketing Services
Due to the nature of these services, refunds are generally not available once work has commenced. However, if you are dissatisfied with the service provided, please contact us at azsoftwarehouseofficial@gmail.com to discuss your concerns. We will make every effort to address any issues and reach a satisfactory resolution, which may include revisions or adjustments to the services delivered.
Web Hosting and Domain Services
For web hosting and domain services, our return policy is as follows:
Web Hosting
- 7-Day Money-Back Guarantee: If you are not satisfied with our web hosting service within the first 30 days of purchase, you may request a full refund. Refund requests made after 7 days will not be eligible for a refund.
- To request a refund, please contact us at azsoftwarehouseofficial@gmail.com with your order details and the reason for your dissatisfaction.
Domain Services
- Domain registration fees are non-refundable. Once a domain is registered, it cannot be canceled and refunded due to the nature of domain registration policies governed by domain registries.
- If you encounter any issues with your domain services, please contact us at azsoftwarehouseofficial@gmail.com. We will work with you to resolve any problems to your satisfaction.
Process for Returns and Refunds
To initiate a return or refund request, please follow these steps:
- Contact us at azsoftwarehouseofficial@gmail.com with your order details and the reason for your request.
- Our customer service team will review your request and may ask for additional information or clarification.
- If your request is approved, we will process the refund to your original method of payment. Please allow a reasonable amount of time for the refund to appear on your account, depending on your payment provider’s policies.
Exclusions and Limitations
- Refunds are not available for services that have been fully completed and delivered to your satisfaction.
- Customized services that require significant resources and time investment may have limited refund eligibility, which will be communicated to you at the time of purchase.
- Refunds are not available for any third-party services or products that are purchased on your behalf through our recommendations or integrations.
Contact Us
If you have any questions about our Return Policy or need assistance with a return or refund, please contact us at:
Az Softwarehouse
Email: azsoftwarehouseofficial@gmail.com
We are committed to providing high-quality services and customer satisfaction. Thank you for choosing Az Softwarehouse for your web development, graphic designing, SEO, digital marketing, web hosting, and domain service needs.
This Return Policy is effective as of May 24, 2024.
